We're having trouble configuring LDAP authentication. We're based on OpenLdap :
Is there anybody already using an OpenLDAP authentication that could tell us if the configuration went well ? Or what kind of issue you've been through and how you resolved them ?
Thanks for sharing your informations.
FYI Sara, you should be able to see in the Omniscope logs the errors returned by LDAP when a query to identify a user fails because of a misconfiguration or server error.
The log file is called service_mobilewebapp_log, find it in the Admin -> Logs section
It typically contains error starting with "Unexpected error while connecting to LDAP server: "
explaining the cause of the error where possible, which is often related to a wrongly spelled or configured DN Distinguished Name
Hope this can help
to add, an example configuration can be found in this article: http://archives.visokio.com/forums/forums.visokio.com/discussion/2567/security-ldap-query-mechanism.html