Troubleshooting

Omniscope app troubleshooting articles

Data Engine errors troubleshooting
If you experience an error with Data Engine during app initialisation, Omniscope will warn you by showing a warning message in the app welcome page header a...
Mon, 17 Dec, 2018 at 11:38 AM
Low Disk Space warning : how to fix it
If Omniscope prompts a warning about "low disk space" or you notice that your system is running very low on storage space, there are different thi...
Tue, 22 Jan, 2019 at 2:55 PM
Diagnosing browser network issues
If you see download/network related errors in the browser for Omniscope 2019, follow these steps to send us diagnostics (this is for the Chrome browser, our...
Wed, 6 Mar, 2019 at 11:54 AM
Omniscope builds 20395 to 20451 no longer working (resolved)
If you are running a version of Omniscope newer than b20395, then you might find that it has recently started to no longer work correctly. You would nee...
Tue, 2 Apr, 2019 at 1:01 PM
Sending us diagnostics
If Omniscope isn't behaving as expected, first ensure: You are using the latest version from http://www.visokio.com/get/  You are not running out of...
Fri, 12 Apr, 2019 at 9:19 AM